Financial Institutions Commission (FICom)
Authorized Home Warranty Insurance Companies
Aviva Insurance Company of Canada represented by
National Home Warranty Group Inc.
1100 - 1125 Howe Street
Vancouver, BC V6Z 2Y6
Phone: 604-608-6678
Toll-free: 1-888-243-8807
Fax: 604-408-1001
Insurance for new construction and building envelope renovation.
Echelon General Insurance Company represented by
Aon Reed Stenhouse Inc.
900 Howe Street
Vancouver, BC V6B 3X8
Phone: 604-443-2463
Insurance for building envelope renovation.
Echelon General Insurance Company represented by
Pacific Home Warranty Insurance Service Inc.
#311, 5460 - 152 St
Surrey, BC V3S 5J9
Phone: 604-574-4776
Toll-free: 1-866-996-9776
Fax: 604-574-4779
Insurance for new construction.
Travelers Guarantee Company of Canada
(formerly St. Paul Guarantee Insurance Company)
2500 - 650 West Georgia St
Vancouver, BC V6B 4N7
Phone: 604-682-3095
Toll-free: 1-800-555-9431
Fax: 604-682-3096
Insurance for new construction and building envelope renovation.
Other information
Homeowners with policies of home warranty insurance issued by Lombard General Insurance Company of Canada who wish to communicate a possible construction defect or to obtain warranty insurance policy information should contact:
Lombard Insurance
Ron Perfetti Manager - National Programs
105 Adelaide St. West
Toronto, ON M5H 1P9
Phone: 1-800-268-9680 (ext. 4449)
Email: Ron.Perfetti@Lombard.ca
Homeowners with policies of home warranty insurance issued by Royal & Sun Alliance who wish to communicate a possible construction defect or to obtain warranty insurance policy information should contact:
National Home Warranty Group Inc.
1100 - 1125 Howe Street
Vancouver, BC V6Z 2Y6
Phone: 604-608-6678
Toll-free: 1-888-243-8807
Fax: 604-408-1001
Homeowners with policies of home warranty insurance issued by American Bankers Insurance Company of Florida who wish to communicate a possible construction defect or to obtain warranty insurance policy information should contact:
American Bankers Insurance Company of Florida (Toronto office)
Toll-free: 1-800-561-3232 (ext. 6350).
Homeowners with policies of home warranty insurance issued by Kingsway General Insurance who wish to communicate a possible construction defect should contact:
Jevco Insurance
Horace Brown, Claims’ Supervisor
Phone : 905-696-1356
Fax : 905-677-5008
Email :
claimsreporting@jevco.ca
Homeowners with policies of home warranty insurance issued by Willis Canada who wish to communicate a possible construction defect should contact:
Willis Canada (Commonwealth Insurance represented by Willis Canada)
1500 - 1095 West Pender St
Vancouver, BC V6E 2M6
Phone: 604-683-6831
Toll-free: 1-800-665-5252
Fax: 604-683-5746
